Last updated: March 13, 2026
14-Day Money-Back Guarantee
Every Tyro Plugins purchase is backed by a 14-day money-back guarantee. If the product is not the right fit for your business, you can request a full refund within 14 calendar days of the original payment date.
Eligibility for Refund
To process your refund quickly, please make sure the following conditions are met:
- Your request is submitted within 14 calendar days of purchase.
- You include the checkout details (purchase email, order reference, and plugin/plan name).
- You provide a short reason so we can verify the request and improve the product.
- For technical issues, you give our team a reasonable opportunity to help first.
When Refunds May Be Declined
Refunds are generally not approved in the following cases:
- Requests submitted after the 14-day refund window.
- Duplicate purchases where a license was already used beyond normal evaluation.
- Issues caused by third-party themes, plugins, hosting, or custom code outside Tyro Plugins control.
- Abuse of the policy, including repeated purchase-refund cycles without genuine evaluation.
How to Request a Refund
Submit your request through our website contact form with your order details and a brief reason. Once approved, refunds are usually processed to the original payment method within 3 to 5 business days.